We recently added a more in-depth message to people purchasing the preorders. It attempts to add a little more information as to the eventual delivery dates of the end products and answers some frequently asked questions.
It's a longer note, but here's the super short version: We have no exact dates set for delivery. The release schedule and rollout is still being worked on. And making sure preorder people are happy is one of our top priorities when considering the film's release...oh, and please be patient with us :)
So, here is what someone who's thinking about doing a preorder will want to read....
This is James and Lisanne from Indie Game: The Movie. We just wanted to say a quick, but heartfelt, 'Thank You!' for your Preorder of the film.
Preorders helped make this film possible. Seriously. Without them, we couldn't have made the film we did. Even at this relatively late stage in the production, the preorders are hugely important and keep everything moving forward.
So, Thank You! Thank You so so much!
Now, you've preordered and the film is not yet released. But what does this mean? How will you get your copy?
1. Digital Download PreOrders: You have not recieved a specific download link or code. This is normal. We have yet to decide on the final service we will be using for delivery. Don't be alarmed by this. There are many really solid, safe, good options out there. It is just not in place yet.
Once it is in place, and we are ready to release, you'll be sent download instructions, links and codes. We have your order and your email contact. You'll be recieving the information as soon as it's ready.
2. Standard DVD PreOrders: Once the physical standard DVD is close to ready to be released (which will be at the same time as the Digital Download), we'll be sending out 'Address confirmation emails'. People move, it happens. And if you do, you'll be able to change your address in time. Once addresses are confirmed, we'll ship out your DVD.
3. Special Edition DVD Preorders: Once the physical Special Edition DVD is close to readying to be released, we'll be sending out 'Address confirmation emails'. People move, it happens. And if you do, you'll be able to change your address in time. Once addresses are confirmed, we'll ship out your DVD.
When will the Special Edition be released? Here's where things get a little more tricky. We are going to work hard to make the Special Edition worth every extra penny you've spent on it. We want it to be jam-packed with content. As a result, we do expect a bit of a lag between the Special Edition and Standard Edition DVD delivery.
However, it makes zero sense to have the people who paid the most wait the longest to see the movie. We will make sure to get the Special Edition peoples a copy of the film on the same day that the DVD/Digital release happens. This will either be digitally or through a physical DVD (say, disc 1 of the eventual Special Edition set).
A Couple of Common Questions...
When: Things are still being figured out on the distribution side of things. We don't have specific dates just yet. Once we do, you'll be the first to know. But, in general, we'll be premiering the film at the Sundance Film Festival January 2012. After this we plan to show the film theatrically either through distribution or a limited screening tour. Following this, we will be working to release the DVD and Digital version of the film as soon as we can after.
Blu Ray: We hope to do Blu Ray. We think it's a definite possibility. If we do, you'll get the option to switch your order to Blu Ray if you so wish. If this happens, it will definitely happen before everything ships. We will not leave people who want Blu Ray stranded with a standard definition DVD. That wouldn't make sense. If we do Blu Ray, and you want Blu Ray, you'll get Blu Ray :)
A Closing Thought...
Again Thank You so much for your order. We really appreciate it. We're completely grateful for everything you've given us so far. But we're going to ask for one more thing: Your patience ... if needed ... but hopefully it's not.
We are two people doing this project. From the filming, to the editing, to this entire website. It's been just us (and the amazing muscial talents of Jim). We think we're doing a pretty good job on handling the task. But, this is our first time doing anything this big, and this complicated, and we're fully aware that we might slip up from time to time. If we do, we'll work to correct it as quickly as possible. We're hoping that any misteps will be few and far between, but it may happen. If there are any problems, we'll be here sorting through them - feel free to give us a shout.
Take Care! We totally can not wait to show you the film!
-James & Lisanne